Thank you for your interest in protecting your data. Below we would like to give you an easily understandable overview of our data protection process.
Our goal is to offer you an extraordinary customer experience, which also means that you can always trust us, that we are always transparent for you and that we deal honestly with you. Your trust in our product is the prerequisite that enables us to offer you an impressive customer experience. We want to thank you for this cooperation.
We are Bongusto beta GmbH but generally, we simply use the name Don’t call it pizza. You can contact us at any time in the following ways:
Bongusto beta GmbH
Robert-Hamerling-Gasse 16/10
1150 Vienna
Austria
Email address office@dcip.at
If you visit our website, register, or place orders, you agree to this privacy policy.
As data controllers, we measure how we process your personal data, for what purposes, and by what means. Although we are required by law to provide you with all of the following information, we do so primarily out of the belief that a partnership should always be honest.
If you have any questions about data protection at Don’t call it pizza, you can also contact our data protection officer at any time by email: office@dcip.at
We are still your contact if you have any questions about data protection.
As a customer, you have the choice of what information you want to share with us. Of course, we need some information to fulfill our contract. However, this does not always require all of the data that you can provide to us.
You can take the following steps to reduce the amount of information you reveal about yourself:
You can also make use of the following rights at any time: Access right
You have the right to be informed about what data we store about you and how we process this data.
You can also order your favorite meal via our platform without registering. In this way we want to remove all obstacles to your favorite food for you.
As a guest, however, you will miss many great features on our platform. Without a customer account you will, for example, unfortunately not be able to:
NEVERTHELESS, YOU CAN ALSO SUBSCRIBE TO OUR FANTASTIC NEWSLETTER WITHOUT A CUSTOMER ACCOUNT AND UNSUBSCRIBE AT ANY TIME.
On the other hand, not much has changed legally. Your data will also be stored on our platform without a customer account, as we are obliged to do so for legal reasons. In addition, we also take your data into account in our analyzes, for example in which regions which restaurants are selected most frequently.
Categories of personal data:
Legal basis:
Art. 6 paras. 1 (b) GDPR, fulfillment of the contract.
Advertising and marketing
Direct marketing
Newsletter
If you have given us your e-mail address when purchasing goods or services or when creating an account on our platform, we reserve the right to regularly send you offers of similar goods or services as you have already bought from our range to send by email.
In addition to the content of our newsletters, we also vary the technologies and criteria according to which we design our newsletters and segment customer groups. For example, a group of customers may receive a special newsletter with special offers from restaurants that customers have ordered from. Other newsletters may relate to specific products that relate to a particular taste, such as sushi, Indian delicacies, or pizza.
We use different information from your order history and delivery address.
This is a profiling process in which we process your data automatically. The specific customer segmentation can have a significant legal or other impacts on you if you receive certain newsletters and are not taken into account in other promotions.
Categories of personal data:
Legal basis:
The relevant data processing takes place exclusively on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 Para. 1 (f) GDPR. If you have previously objected to the use of your e-mail address for this purpose, we will not send you an e-mail for marketing purposes. You have the right at any time to object to the use of your e-mail address for the aforementioned advertising purposes with effect for the future by notifying the person responsible mentioned above. After receipt of your objection, the use of your e-mail address for advertising purposes will be stopped immediately.
We are constantly striving to improve our services. Your constructive feedback is very important to us. For this reason, we occasionally send you customer surveys and ask you to give us your opinion. If you don’t want to receive customer surveys, you can unsubscribe at any time. You can click “Unsubscribe” below and we will not contact you again.
Categories of personal data:
Legal basis:
Art. 6 Paragraph 1 (f) GDPR, legitimate interest
Our legitimate interest is the purpose described above.
If you use our app, we have a great interest in informing you about new restaurants or offers. We are always working to provide you with a first-class customer experience. In order to achieve this, we negotiate very good offers for you with our restaurant partners. In order to inform you about these offers, we will send you application-internal or push notifications via our app. It is imperative that you have activated this in your end devices.
Categories of personal data:
Legal basis:
If the processing takes place with your consent, the legal basis is Art. 6 Para. 1 (a) GDPR, i.e. your consent. Otherwise, the processing is based on our legitimate interest in accordance with Art. 6 Paragraph 1 (f) GDPR. Our legitimate interest lies in the above-mentioned purpose.
Among other things, we continue to use SMS to inform you about new offers in your area. You will only receive an SMS from us if you have given your consent. You can revoke your consent at any time in the future.
Categories of personal data:
Legal basis:
Art. 6 Paragraph 1 (a) GDPR, consent
Our service is highly geared towards convincing potential customers that we are delivering an amazing customer experience and that every visit to our platform is worthwhile. In order to reach as many potential customers as possible, we are very active in the area of online marketing. It is just as important to gain the trust of potential customers and to strengthen the trust of our existing customers. That is why we would like to present our processes to you as transparently as possible.
Targeting basically means changing and displaying advertising banners on websites that are tailored to specific target groups. The aim is to display the most attractive banners for the user and potential customers as individually as possible. First, we define a target group and then we commission our service providers to show our advertising to the defined target group. We do not process any personal data, as these are first anonymized. In order to better define the target group, we segment customer types and place different advertisements on different portals.
As soon as you have visited our website and, for example, have already placed a product in your shopping cart to order, we will save this information in cookies. If you continue to surf other websites, our advertising partners will remind you on our behalf that you have not yet completed your order. We don’t want you to miss out on a great customer experience.
You can deactivate retargeting by installing the appropriate add-ons for your browser. In addition, you can and should regularly delete the cookies that are stored in your browser.
Categories of personal data:
Legal basis:
Art. 6 Paragraph 1 (f) GDPR, legitimate interest
Our legitimate interest is the purpose described above.
In order to make visiting our website/app attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our business partner to recognize your browser on your next visit (persistent cookies). You can choose your browser setting so that you are informed about the installation of cookies and decide in each case whether you want to accept or reject them in special cases or in general. The rejection of cookies can limit the functionality of our website/app.
Categories of personal data:
Legal basis:
If the processing takes place with your consent, the legal basis is Art. 6 Para. 1 (a) GDPR, i.e. your consent. Otherwise, the processing is based on our legitimate interest in accordance with Art. 6 Paragraph 1 (f) GDPR. Our legitimate interest lies in the above-mentioned purpose.
